Michelle Overton (Owner)

Work Experience 1997 - 2016 (19 Years)

OCS Design Owner/Designer
2005 - Present

  • Manage over 300 clients annually for 15+ years
  • Web Design
  • Graphic Art - Layout Designs
  • Maintain web space and facilitate software upgrades
  • Create and maintain content management websites
  • Web server and email creation and maintenance
  • Social Media and Email Marketing
  • Brand Development

 

Christ the King Church (ctkc.org)
Publications Department Manager
October 2005 - October 2010

  • Responsible for all marketing design and promotions
  • Worked with physical and digital print materials and printing
  • Created and maintained website with weekly content
  • Managed department budget and department spending
  • Currently providing design services as a contractor through OCS Design

 

Electronic Data Systems (EDS) / Hewlett Packer (HP) - Troy Michigan 1997 - 2001

GM Manager / Training Asset Center
March 2000 - August 2002

  • Provide project management for Asset Center
  • Used HTML to develop account specific web site
  • Provided technical support, training and data reporting

EDS Internal Y2K Project
September 1999 - March 2000

  • Created year end communication plan for all departments and organizations
  • Created and maintained Y2K Project web site
  • Point of contact for all project documentation
  • Responsible for project close down and documentation archiving

Business Analyst, Xerox Account (Application & Technical Support)
November1997 - March 1999

  • Anticipated and identified user technical and application issues
  • Resolved software related questions and training
  • Worked with 2nd Level Support
  • Developed and provided new hire training
  • Web Master for specific account content
  • Team Leader responsible for team members performance and evaluation

Skills and Awards

michelleovertonresumepage

 

AWARDS/ACCREDITATION

Community Recognition
Best of the Best Web Designer - Oxford, MI 2009-2015
Voted best of the best last 8 years in a row by The Oxford Leader Readers

Oxford Community Award - 2012 Diamond Award Recipient
Recognized one individual who contributes time, energy, talents and resources to the betterment of the Oxford Community.

Xerox Customer Care Award 1999  
Customer service award winner in recognition of client support (Formally EDS)

BBB Accredited Business Owner  
OCS Design holds an A+ rating

 

SKILLS/ABILITIES

  • Expert in CMS such as Joomla and Wordpress
  • Proficient in CSS, PHP, HTML, XML, phpBB
  • MS Word, PowerPoint, Excel
  • Windows and MAC platforms
  • Resolving Server and Network Issues
  • Web Server Administrator
  • MySQL Database Developer
  • Email Administration
  • Technical Support and Training
  • Service Delivery Tools
  • Expert in Adobe CC 2015 Applications
  • Web Design and Development
  • Expert in Logo and Graphic Design
  • Expert in Design Print and Layout 
  • Copy Writing
  • Brand Development
  • Social Media Site Set Up
  • Email Marketing Tools
  • End User Training